“The objective of the Township’s By-Law Enforcement Service is to champion a collaborative
 approach to By-Law compliance that reflects the overall safety and wellbeing of the community.”

Our By-Law Enforcement Officials are responsible for the enforcement of by-laws passed by the Council of the Township of The Archipelago.  They also are engaged in educating residents and visitors about the by-laws and preferred conduct in our Township. These core functions of our By-law Enforcement Officials aim to reduce By-Law infractions and emergency incidents. We share your goal in maintaining a strong, vibrant community and the enjoyment of your time within the Township through transparent and accountable enforcement.

You may see By-Law Enforcement Services Officers and staff out in the community in marked Township vehicles. Occasional patrols, especially in the summer months, are done primarily with the intent to engage our ratepayers.  Our Officers are equipped with many educational resources to be distributed and attend various Association's annual general meetings during the season. If you see us on the roads, don’t hesitate to engage in friendly conversation.  

Reporting a NON-MUNICIPAL Incident or Concern 

In an emergency dial 9-1-1.

For non-emergency OPP matters you have the ability to report through the OPP's online Self-Reporting Citizen System. Non-emergency calls can be made to 1-888-310-1122.

For forest fire reports call 310-FIRE (3473) or 9-1-1.  These calls are managed by Ministry of Natural Resources and Forestry's Fire Services Branch.

To report a Crown Land or natural resource violation (any illegal activity against Ontario’s natural resources or a fire on Crown Land and Provincial Parks) call 1-877-847-7667.

By-Law Enforcement Officers respond to a variety of concerns including open burning, fireworks, noise, parking, signage, clean yards, and more. Due to the geographical nature of the Township, capturing photos, videos, and audio recordings of incidents greatly assist in an Officer’s investigation and are necessary for follow up on matters that could result in enforcement.

To report a Municipal By-Law concern or for general inquiries please contact the By-Law Enforcement Service at:

• Phone: (705) 746-4243 ext.325
• Email: bylaw@thearchipelago.ca
• Website: alternatively use our online reporting tool “E-Service Request” to submit a concern or inquiry.

*These reporting methods are monitored for response within 24 hours.

Please refer to our Level of Service Policy for more information on request requirements and Officer conduct.

Note: Incomplete or anonymous requests will generally not be investigated. A person who initiates a request may be summonsed to testify before a court or tribunal in relation to the matter in which they requested. The information provided in the requesting process will be kept confidential. 

Reporting an After Hours MUNICIPAL Incident or Concern

If reporting a concern after-hours, please call 705-746-4243 ext.325 and leave a detailed message including all of the following information: 

1. Name of requestor;
2. Address of requestor;
3. Contact information of requestor (i.e. phone number or email);
4. Details regarding the issue (i.e. who. what, when, where, and how);
5. Issue/incident location (i.e. civic address, what3words location, or road name).

*Requestor means the person who is initiating a complaint or concern.

An Officer will contact you the next operational day to address your concern. Our By-Law Enforcement Officers require contact information for follow-up, or, depending on the nature of the offence, to provide evidence and/or to appear as a witness in any court proceeding pertaining to the request made. With supporting evidence provided by you, By-Law Enforcement Officers can follow up and enact enforcement (even the next day) if warranted.