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Reporting An After-Hours MUNICIPAL Incident Or Concern

If reporting a concern after-hours, please call 705-746-4243 ext.325 and leave a detailed message including all of the following information:

  1. Name of requestor;
  2. Address of requestor;
  3. Contact information of requestor (e.g., phone number or email);
  4. Details regarding the issue (e.g., who, what, when, and how);
  5. Issue/incident location (e.g., civic address, what3words location, or road name).

*Requestor means the person who is initiating a complaint or concern.

An Officer will contact you the next operational day to address your concern. Our By-Law Enforcement Officers require contact information for follow-up, or, depending on the nature of the offence, to provide evidence and/or to appear as a witness in any court proceeding pertaining to the request made. With supporting evidence provided by you, By- Law Enforcement Officers can follow up and engage in enforcement (even the next day) if warranted.

Note: Incomplete or anonymous requests will generally not be investigated. A person who initiates a request may be summonsed to testify before a court or tribunal in relation to the matter in which they requested. The information provided in the requesting process will be kept confidential.